KEZIA FRAYJO CV
software development product manager
Digital Platform Strategy & Delivery
Austin, TX -- (2018 - present)
CarbostSwiss is a boutique consulting firm that helps companies define and execute their digital product strategy.
Kezia's Role as a Product Consultant:
Paid Products Strategy & Delivery
Austin, TX -- (2019 - present)
Stack Overflow is is the largest, most trusted online community for developers to learn, share their programming knowledge, and build their careers.
Kezia's Role as a Product:
Austin, TX -- (2017 - 2018)
Dropoff is a courier service focused on same-day, last-mile deliveries with locations nationwide. Clients include Nordstrom’s, Whole Foods, McKesson, Sprinkle’s Cupcakes, and Neiman Marcus.
Kezia's Role as a Director Product:
Work to align the Dropoff roadmap with business strategy.
Develop and champion a product vision and product strategy focused on artificial intelligence.
Serve as a thought leader within the team and the broader enterprise.
Direct collaboration on a day-to-day basis with engineering, QA, & UX design.
Align operational needs with product roadmap.
Lead for technical integration projects - customer or internal.
Key accomplishment: Productization and launch of 2 artificial intelligence projects aimed at optimizing operational processes while increasing ability to scale.
Enterprise Logistic Marketplace
Austin, TX -- (2016 - 2017)
uShip is an online marketplace for shipping services. Individuals and businesses post items they need shipped in a variety of categories, including auto transport, boat shipping, moving service, and the transport of heavy industrial equipment.
Kezia's Role as a Director Product:
Develop a strategy for the roll out of the new Enterprise "PRO" platform. This platform supports high volume logistics shippers and their businesses.
Translate strategy into tactical roadmap / plans.
Identity product market requirements and derive functional requirements.
Lead a group of 3 separate software development & design teams to build and deliver the Enterprise PRO platform.
Day to day delivery lead / Client engagement lead.
Key accomplishment: Launch of a holistic platform for the 3rd largest logistics company in Europe. Took the project from idea to delivery with the goal of digitizing and optimizing existing logistic processes. Included web/native apps. Helped achieve funding from series C to D.
Austin, TX -- (2012 - 2015)
Optaros is an eCommerce services and consulting agency. Optaros partners with clients to design, build, and manage eCommerce solutions. Past clients include Coach, Nestle, Stella & Dot, Rue La La, Walmart, and luxury consumer goods labels.
Kezia’s Role as Product/eCommerce Consultant:
Education / Certifications
Cornell University. Customer-Focused Product and Service Design Certificate (2014)
Scrum Alliance. CSPO - Certified Scrum Product Owner (2014)
St. Mary's University. B.A. International Relations (2002)
John Cabot University of Rome Italy. International Relations Study Abroad Program (2001)
(1) Zacharoff KL, Zeis J, Frayjo K, Chiauzzi E, & Reznikova M (2009). Cross- Cultural Pain Management: Effective Treatment of Pain in the Hispanic Population. Newton, MA: Inflexxion.
(2) Chiauzzi E, Black RA, Frayjo K, Reznikova M, Mgrimes Serrano J, Zacharoff K, Wood M (2010). Health Care Provider Perceptions of Pain Treatment in Hispanic Patients. Pain Practice.
(3) Donovan E, Wood M, Frayjo K, Surette D, Black R (2012). A randomized controlled trial to test the efficacy of an online, parent-based intervention to reduce risk associated with college student alcohol use. Addictive Behaviors.
Overview of some of my favorite projects.
Nestle Dolce Gusto
DB Schenker - Drive4Schenker Platform